[dpdk-ci] DPDK Patchwork account creation problem

[dpdk-ci] DPDK Patchwork account creation problem

[Morten Brørup]

Hi DPDK CI team,

I have a problem registering a new account with DPDK patchwork. I couldn't find any support email address about this, so I'm hoping someone on this mailing list can pick it up. (Please reply directly, as I'm not subscribing to this mailing list.)

When I tried to register a new account (https://patchwork.dpdk.org/register/) with my email address (mb@smartsharesystems.com) and the username (MortenBrørup), it failed with a 500 server error.

If I now use the password reset function (https://patchwork.dpdk.org/user/password-reset/) and provide my email address (mb@smartsharesystems.com), I don't receive an email with reset instructions (or any email at all). I have checked the log in our spam filter... Nothing.

If I now try to register a new account (https://patchwork.dpdk.org/register/) with the same email address and my username (MortenBrørup), it says that the email address is already in use and the username is already taken.


Med venlig hilsen / kind regards

Morten Brørup
CTO


SmartShare Systems A/S
Tonsbakken 16-18
DK-2740 Skovlunde
Denmark

Office      +45 70 20 00 93
Direct      +45 89 93 50 22
Mobile     +45 25 40 82 12

mb@smartsharesystems.com
www.smartsharesystems.com

Re: [dpdk-ci] DPDK Patchwork account creation problem

[Morten Brørup]

Hi Thomas,

This time I tried without the Danish letter ø in my username, and it worked.

Thank you for the quick response!


Med venlig hilsen / kind regards
- Morten Brørup


> -----Original Message-----
> From: Thomas Monjalon [mailto:thomas@monjalon.net]
> Sent: Monday, June 24, 2019 3:21 PM
> To: Morten Brørup
> Subject: Re: [dpdk-ci] DPDK Patchwork account creation problem
> 
> I removed your user in patchwork.
> Please try to create it again.
> 
> 24/06/2019 12:02, Morten Brørup:
> > Hi DPDK CI team,
> >
> > I have a problem registering a new account with DPDK patchwork. I
> couldn't find any support email address about this, so I'm hoping
> someone on this mailing list can pick it up. (Please reply directly, as
> I'm not subscribing to this mailing list.)
> >
> > When I tried to register a new account
> (https://patchwork.dpdk.org/register/) with my email address
> (mb@smartsharesystems.com) and the username (MortenBrørup), it failed
> with a 500 server error.
> >
> > If I now use the password reset function
> (https://patchwork.dpdk.org/user/password-reset/) and provide my email
> address (mb@smartsharesystems.com), I don't receive an email with reset
> instructions (or any email at all). I have checked the log in our spam
> filter... Nothing.
> >
> > If I now try to register a new account
> (https://patchwork.dpdk.org/register/) with the same email address and
> my username (MortenBrørup), it says that the email address is already
> in use and the username is already taken.
> >
> >
> > Med venlig hilsen / kind regards
> >
> > Morten Brørup
> > CTO
> >
> >
> > SmartShare Systems A/S
> > Tonsbakken 16-18
> > DK-2740 Skovlunde
> > Denmark
> >
> > Office      +45 70 20 00 93
> > Direct      +45 89 93 50 22
> > Mobile     +45 25 40 82 12
> >
> > mb@smartsharesystems.com
> > www.smartsharesystems.com
> >
> >
> 
> 
> 
> 
>